Terms of Service

Last updated: 2025/05/30

Welcome to EZCutoutz. By accessing or using our website (EZCutoutz.com), placing an order, or engaging with our services, you agree to the following terms. Please read them carefully.

1. Custom Orders

All products at EZCutoutz are made to order. Once your order is placed, it cannot be modified, cancelled, or refunded. Please review all spelling, design, and size details carefully before checking out.

Each product is custom-made and produced based on your exact selections. We do not stock pre-made inventory.

2. Processing & Shipping

• Processing Time: 1–3 business days

• Shipping Time: 1–5 business days (depending on destination and carrier)

Delivery timelines are estimates and not guaranteed. We are not responsible for courier delays, customs issues, or unforeseen disruptions once the order has shipped.

We currently ship only within North America and do not offer international or EU shipping.

3. Returns & Replacements

Due to the personalized nature of our products, we do not accept returns or exchanges.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of the marked delivery date. Send photos and order details to hello@ezcutoutz.com.

If eligible, we will offer a one-time reprint of the damaged item at no additional cost.

4. File Upload Disclaimer

By uploading any images, graphics, or custom artwork to our website or submitting them as part of an order, you confirm that you have the legal right to use those materials.

EZCutoutz acts as a print-on-demand service only. We do not claim ownership of customer-submitted files and are not liable for copyright violations. Customers are solely responsible for the content they submit for printing.

5. Product Images & Artwork Licensing

Some visual designs displayed on our website—including mockups, samples, and product previews—use artwork licensed from third-party artists and marketplaces.

EZCutoutz does not claim ownership over all visual design elements used in our products. All third-party artwork is either:

• Purchased with a small business or limited-run license, or

• Acquired through a full commercial license directly from the artist

Ownership of these illustrations, characters, or assets remains with their original creators. We take care to use only artwork that is licensed appropriately for our business use.

If you are an artist or copyright holder and believe your work has been used in error, please contact us at hello@ezcutoutz.com so we can review and resolve the matter promptly before further action is taken.

6. Event Planner Accounts (Coming Soon)

We’re working on exclusive Event Planner Accounts with the following benefits:

• Discounts on high-volume or frequent orders

• Access to new and seasonal décor collections

• Priority order handling and custom support

Stay tuned for more updates!

7. Intellectual Property

All original content on our website—including product photography, logos, layout design, and written content—is the property of EZCutoutz and may not be reproduced, distributed, or used without permission.

8. Limitation of Liability

EZCutoutz is not responsible for any indirect, incidental, or consequential damages resulting from use of our website, services, or printed products. Our total liability is limited to the price paid for your order.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We only collect and use data necessary to process orders and improve your shopping experience.

10. Updates to Terms

These Terms of Service may be updated periodically. Any changes will be posted to this page with an updated revision date. Continued use of the site indicates your acceptance of the new terms.

Questions? Reach out anytime at hello@ezcutoutz.com.